DeNova Detect Featured in Q&A From

DeNova Detect Featured in Q&A From
Regarding the DeNova Detect natural gas leak detection device, Staten Islander News asked several questions about their alarm.
According to their original release, found below the questions,  the company is attempting to raise awareness about and communicate with legislators regarding the dangers of natural gas leaks, and the importance of installing detectors in all homes.  Like the carbon monoxide and smoke detectors in previous decades, changes usually start with public awareness of an issue, which is often followed by regulations based on this awareness. 
In order for this alarm to work, the home it’s installed in must have a smart meter already installed for the alarm to connect to. While the smart meter devices themselves work using Wifi technology, the DeNova Detect alarm only connects to the system when the alarm is triggered. This is likely why it doesn’t cause interference with electronics, as noted below. 
Staten Island residents should know that the alarms described below aren’t the consumer-available alarms.  These alarms are available from Con Edison, as described in the answers below.  
The questions and their answers follow:
The smart meter installation mentioned below is only for the alarms used by utility providers. The consumer DeNova Detect alarms here (including the new 10-year alarm) do not require smart meter installation to alert residents and advise them to call 911. The alerts are standard product features for the DeNova Detect alarms.
Q: The  other question I have is, are there any other natural gas detection alarms that this company has sold in the past that did not require the installation of smart meters to work?  Such as one that would make an audible noise and advise residents to call 911, but not do it for them?  Or have all of their products required smart meter installation? I see that there are several other products on their website, but they do not mention whether they use smart meter technology or not. 
    • The smart meter installation mentioned below is only for the alarms used by utility providers. The consumer DeNova Detect alarms here (including the new 10-year alarm) do not require smart meter installation to alert residents and advise them to call 911. The voice alerts in English and Spanish are standard product features for all of the DeNova Detect gas alarms. 

Q: If this is the case, how would a resident be able to obtain the utility provider alarms from their utility provider (in this case Con Edison)?

    • Con Edison is currently offering alarms to Con Edison customers FREE of charge in Manhattan and Westchester counties. 

Q: How would they know if they were scheduled to receive one?

    • Con Edison contacts each customer in the Manhattan and Westchester counties to schedule an appointment for the alarm to be installed.  

Q: Is it part of the proposed law that residents would have these devices installed at a certain point?

    • The new NYC LL157 law does require natural gas alarms to be installed by May 1, 2025 in every location a natural gas appliance exists. This can be a kitchen with a natural gas stove, laundry room, living room with a natural gas fireplace, a water heater, etc.New York residents should be aware that utilities are not required to provide these alarms for customers, so it’s important to proactively protect yourself and your property by investing in a 100% battery-powered natural gas alarm now to protect against deadly natural gas explosions.

Q: Would there be a cost to the consumer for the utility-provided alarms, either directly or from the utility company (such as an installation service charge)?  If so, what has this cost typically been?

    • There is no cost to Con Edison customers for the provided alarms in Manhattan and Westchester counties. However, Con Edison is only providing one gas alarm per home. Many times, multiple gas alarms are essential to stay safe. Remember, a natural gas alarm should be installed in every room where a natural gas appliance exists. 

Q: If these are available already through Con Edison, is it something a consumer can request to have installed?

    • See answer above

Q: Depending on your answer above, if a consumer is unable to request that one of these specialized smart devices be installed by the utility, is there a blanket recommendation to install several consumer grade readily available alarms, in lieu of no alarm at all?  In other words, is this something that everyone should already have, and if they don’t have one, they should get one?  

    • If you want to stay safe, you really need a 100% battery-operated natural gas alarm to protect life and property. Natural gas explosions can cause deaths, injuries, and major property damage, but they are completely preventable with natural gas alarms. If you have gas appliances in your home, such as cooking appliances, clothes dryers, water heaters, furnaces, and gas fireplaces, a natural gas alarm should be installed in every room where a gas appliance exists to protect your home and loved ones. If natural gas alarms are not provided by your local utility, DeNova Detect’s consumer alarms are now available at and in select Lowe’s stores in New York, as well as at DeNova Detect’s website

Q: Is there an ongoing public information campaign about these devices, considering the statistics you mentioned in the original release, similar to the campaigns in the past about smoke and carbon monoxide alarms?  

Additional questions about the alarm product available via the utility provider: 

Q: How does the detector connect wirelessly to the natural gas department?

    • Learn more about DeNova Detect’s wireless gas leak detectors for utility providers and DeNova Detect’s partnership with Con Edison New York here
    • As was successfully demonstrated with Con Edison in New York, the DeNova Detect alarms were integrated into Con Edison’s advanced metering infrastructure (AMI) network.
    • The natural gas alarm’s signal is sent through the smart electric meter to the utility’s response center that alerts and dispatches an emergency response.
    • When the alarm senses natural gas, it sounds a distress signal and a voice warning that advises occupants to evacuate and call 911 from outside the building.
    • The building’s alarm communicates readings of natural gas levels every 30 seconds when in alarm mode. The utility uses this data to update emergency responders in real-time about the location and severity of the leak.
    • The DeNova Detect alarm signals are sent out automatically to the utility to alert the first responders. These alarms are resilient to being set off by typical household chemicals, limiting the potential for false alarms.
    Q: What type of battery is in it?  Is it correct that the battery life is 10 years?
      • Yes, the alarm has a 10-year battery life. Specifically, it’s a lithium metal battery. Our exclusive MEMS gas sensor technology provides the most power-saving energy available for extended battery life and added cost savings.
      Q: What amount of power is it using, and does this power come strictly from the battery, or from another power source?
        • The alarm is powered solely by the battery. Since it is strictly battery powered, there is no “amount of power used” in terms of AC-power or electricity costs/bills. Also, since the unit is powered by an internal battery, the natural gas detector should continue to function during a power outage.
        Q: Does this device cause any interference with other electronics present in the home, such as televisions which might be close to them in placement on the wall near the ceiling?
          • No, the DeNova Detect natural gas alarm does not cause interference with other electronics.
          Q: How many of them would need to be installed in a home to provide complete protection?  Would this be based on the number of rooms or the number of floors?
            • Gas leaks may migrate along pipes, so consideration should be given to place gas alarms in multiple rooms. The DeNova Detect Natural Gas Alarm should be installed in all rooms where a gas leak may occur or a gas appliance is located.
            • Examples of where to install natural gas alarms:
              1. Kitchen (gas leaks from gas ovens and cook tops)
              2. Laundry (gas leaks from a gas clothes dryer)
              3. Furnace area (gas leaks from furnace burners, water heaters or boilers)
              4. Gas Fireplace

          Below find the original release about the DeNova Detect product: 

          Today, DeNova Detect announced their new revolutionary natural gas alarm is available at Lowe’s in New York. DeNova Detect now offers the first and only 10-year battery-operated natural gas alarm in the U.S. to help keep people and property safe from natural gas explosions.
          Why This Matters:
            • Natural gas explosions continue to rise in New York and across the country. A new natural gas explosion occurs every 40 hours, and the approximately 300 natural gas explosions occurring each year cause deaths, injuries and property damage.
            • In New York, since 2006, 244 people have reportedly been injured and 32 have died as a result of natural gas explosions.
            • Homeowners understand the importance of smoke and carbon monoxide alarms, but many are unaware they also need natural gas alarms to be fully protected.
          Natural Gas Safety Legislation in New York:
            • DeNova Detect is raising awareness around natural gas safety by working directly with legislators and fire service leaders in New York State.
            • Maine became the first state to require natural gas alarms in 2022.
            • Today, New York has similar legislation pending. If passed, State Bill #S3705 would require all temporary and permanent dwellings in the state to install an operable combustible gas detector that wirelessly connects to the gas company and require gas companies to release an annual report of the frequency of gas leaks by county.
          More About DeNova Detect:
            • First and only 100% battery-powered, 10-Year natural gas alarm listed to UL1484 safety standards
            • Proven to detect natural gas leaks 11 minutes sooner than other alarms
            • Protection for less than three cents a day and no hidden electricity costs or battery replacements needed
            • Only alarm that offers the best placement near the ceiling where natural gas rises and accumulates first
            • Voice alerts in English and Spanish announce the type of hazard and instructions to evacuate, and then call 911


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